Privacy Policy
Learn about how we collect, use, and protect your personal information.
Privacy Policy
Effective Date: 2025/10/14
ModAstera Inc. ("ModAstera", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose personal and non-personal information when you use our platform and services (collectively, the “Services”). By accessing or using the Services, you agree to this Privacy Policy.
1. Scope
This policy applies to users of the ModAstera platform, including but not limited to healthcare organizations, developers, researchers, and authorized personnel accessing our AI engineering and data annotation tools.
2. Information We Collect
We collect the following types of information:
a. Personal Information
Name, email address, phone number, job title, organization
Login credentials
Payment and billing information (processed via secure third-party providers)
b. Usage Data
IP address, browser type, device ID, operating system
Access times, feature usage, interactions, and diagnostic logs
c. Uploaded Content
Datasets (e.g., medical images, time-series data)
Annotations, labels, and AI model configurations
Instructions or prompts provided for model training
d. Communications
Feedback, support queries, and user communications
3. How We Use Information
We use the information to:
Provide and operate the ModAstera platform
Authenticate users and secure accounts
Improve our services and AI performance
Facilitate billing and account management
Ensure compliance with legal and regulatory obligations (e.g., HIPAA, APPI)
Respond to user inquiries and technical support requests
Generate aggregated, anonymized insights for R&D purposes
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
Authorized third-party service providers (e.g., hosting, payment processors, analytics)
Regulatory bodies when required by law or compliance processes
Your organization’s administrators, where applicable
Partners or collaborators, only with your explicit consent or contractually defined scope
5. Data Storage and Security
We store data on secure, access-controlled servers located in regions compliant with relevant data protection laws. Our platform includes:
Encryption at rest and in transit
Access logging and audit trails
Role-based access controls
Regular security assessments and updates
6. International Data Transfers
If you access our services from outside Japan, your information may be transferred to, stored, and processed in countries where we or our partners operate, with safeguards compliant with applicable laws (e.g., Standard Contractual Clauses or similar mechanisms).
7. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Restrict or object to certain data processing activities
Withdraw consent where processing is based on consent
Request a copy of your data in a machine-readable format
Contact us at privacy@modastera.com to exercise your rights.
8. Data Retention
We retain personal and project-related data for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes or enforce agreements
You may request deletion of your data, subject to any legal or regulatory retention requirements.
9. Third-Party Services and Integrations
Our platform may integrate with third-party tools (e.g., cloud storage, model deployment services). Your use of those services is governed by their respective privacy policies. We recommend reviewing them prior to use.
10. Children’s Privacy
ModAstera is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately.
11. Updates to This Policy
We may revise this Privacy Policy periodically. If significant changes are made, we will notify users via email or platform notifications. Continued use of the Services after such changes indicates your acceptance.
12. Contact Us
For questions or concerns about this Privacy Policy or our data practices, contact:
ModAstera Inc.
〒 150-0045
Annex Shinsen 901,
Shinsencho 10-15,
Shibuya, Tokyo.